Optimove strengthens strategic capabilities with acquisition of Graphyte, a leading personalisation supplier

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This is the second acquisition for the company this year, following the March purchase of Dundee-based mobile messaging and marketing business Kumulos.

The Optimove board hopes that the acquisition will enable the addition of new personalisation features to their platform using Graphyte’s AI-driven autonomous system.

To achieve this, Optimove will utilize its new customer data platform to unify different data sources and provide a single customer view.

Pini Yakuel, CEO and founder of Optimove, commented on the deal: “With the addition of Graphyte, marketers can transform their customer data into personalized customer-led journeys at scale. Our platform seamlessly delivers real-time symmetric messaging across any channel and touchpoint.”

Optimove sees the Graphyte acquisition as a natural next step in their evolution, empowering marketers to optimize customer data for deeper relationships, incremental sales, and loyalty at scale.

The winners in these acquisitions are the clients and their customers.

Among the new features that Optimove claims the new system will have are:

  • Bespoke customer models
  • Predictive analytics
  • AI multichannel decisioning and optimization
  • Native mobile push
  • In-app messaging
  • Mobile inbox
  • Web push
  • Deferred deep linking

Damien Evans, CEO of Graphyte, added: “Optimove’s CRM Marketing capabilities are second to none. Our goal has always been to create unprecedented freedom for brands to realize their CRM marketing visions. We are confident that our machine learning personalization models, combined with Optimove, will enable brands to connect with their customers intelligently. We couldn’t be happier to join forces with Optimove as an integral part of their offering.”

Optimove also claims that it will continue making acquisitions this year.

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