Light & Wonder, a leading name in gaming solutions, has entered into a strategic seven-year Platform as a Service (PaaS) agreement with SkyCity Entertainment Group, a prominent player in the hospitality and entertainment industry. This pivotal agreement aims to enhance technological frameworks within New Zealand and Australia’s gaming sectors, ensuring a seamless and enriched gaming experience.
Transforming gaming experiences
This collaboration is set to leverage Light & Wonder’s advanced gaming platforms, significantly bolstering SkyCity’s operational efficiencies and player engagement metrics. By incorporating state-of-the-art technology, both entities are committing to delivering unprecedented gaming innovations, catering to a diverse clientele across the region.
Future-ready gaming solutions
As Light & Wonder and SkyCity embark on this transformative journey, stakeholders anticipate a paradigm shift in the gaming landscape, driven by cutting-edge solutions and strategic insights. This initiative underscores both companies’ visions for growth and leadership in the dynamic entertainment industry.
Strategic move to boost casino floors with L&W Engage
In a strategic initiative to enhance player experience and bolster responsible gambling measures, SkyCity Entertainment Group has announced its collaboration with L&W Engage. This partnership will see the incorporation of advanced technological solutions aimed at providing an enriched and safer gambling environment.
Integrating L&W’s iVISTA platform
Central to this collaboration is SkyCity’s adoption of L&W’s iVISTA platform. This cutting-edge technology will facilitate a comprehensive upgrade of the casino floors, ensuring seamless operations and enhanced customer interactions. The integration promises improved monitoring and management capabilities, aligning with SkyCity’s commitment to provide a superior entertainment experience while adhering to responsible gaming standards.
A step forward in responsible gaming
This strategic engagement with L&W underscores SkyCity’s dedication to maintaining a leading edge in customer satisfaction and responsible gambling. By leveraging L&W’s innovative solutions, SkyCity aims to set a benchmark in the industry, fostering a secure and engaging gaming environment.
SkyCity enhances player experience with L&W Engage
SkyCity is set to revolutionize its player experience by integrating the innovative L&W Engage platform. This cutting-edge solution allows operators to harness comprehensive customer data, significantly optimizing player interactions while promoting responsible gaming.
By leveraging L&W Engage, SkyCity aims to personalize gaming experiences, ensuring that each player receives tailored experiences. These enhancements not only enrich the client journey but also reflect SkyCity’s commitment to safe and responsible gaming practices.
Key benefits of L&W Engage for SkyCity
- Enhanced Player Insights;
- Increased Player Engagement;
- Stronger Focus on Responsible Gaming;
The implementation of L&W Engage aligns with SkyCity’s strategy to maintain its position at the forefront of the gaming industry. This platform not only boosts player satisfaction but also underscores the importance of regulatory compliance and player welfare.
Enhancing responsible gaming and customer engagement
In a significant move to strengthen responsible gaming measures, casinos are adopting advanced strategies to ensure a safer gambling environment. Industry leaders are focusing on promoting responsible gaming by leveraging new technologies and engaging better with players. This strategic initiative aims to build a more sustainable relationship between casinos and their patrons.
Revolutionizing casino floors with iVISTA technology
As part of the strategic upgrade, casino operators are integrating iVISTA technology into their operations. This state-of-the-art interface is designed to enhance player experience by offering a more interactive and engaging interface. The implementation of iVISTA technology is expected to transform casino floors, providing superior service and support to players.
By combining enhanced responsible gaming measures with cutting-edge technology, casinos are committed to fostering a responsible gaming culture while offering an enriched gaming experience. This dual focus is set to redefine the future of gaming, prioritizing both player safety and customer satisfaction.
Innovative strategies in gaming: industry leaders focus on technology and customer care
L&W President Jon Wolfe recently highlighted the company’s commitment to advancing innovative technology while maintaining a robust framework for responsible gaming. Wolfe emphasized the importance of pioneering solutions that not only enhance gaming experience but also safeguard players’ well-being. His vision underscores the integration of cutting-edge technology with responsible gaming practices, ensuring that the industry thrives sustainably.
Meanwhile, at SkyCity, Manager Judd Hallas is revolutionizing the way customers interact with their services. Hallas is focused on transforming the customer experience by implementing strategies that prioritize customer care. His approach involves leveraging technology to offer personalized and seamless services, keeping customer satisfaction at the forefront. Hallas believes that enhancing the customer journey is essential for fostering long-term loyalty and trust within the gaming community.
GamCare urges banks to aid customers affected by gambling
GamCare, a leading provider of support for those dealing with gambling addiction, has issued a call to banks across the nation. They are urging financial institutions to implement measures that assist customers experiencing the detrimental effects of gambling. This move highlights the integral role that banks can play in alleviating the financial hardships faced by problem gamblers.
Financial institutions are in a unique position to support their clients through various initiatives. Suggested measures include the introduction of gambling transaction blocks, which allow customers to restrict their gambling-related expenditures. Additionally, training bank staff to recognize signs of gambling distress can also be pivotal in offering timely support.
Suggested banking measures to support affected customers
- Implementing gambling transaction blocks;
- Training bank staff to identify gambling addiction signs;
- Offering financial advice tailored to gambling impact;
By embracing these recommendations, banks not only protect their customers but also enhance their brand reputation as socially responsible entities. GamCare continues to collaborate with financial institutions, aiming for a broader adoption of these support systems to combat gambling-related financial issues.
