The initiative provides consumers with access to a range of services through the organizations. This includes GamCare’s 24/7 support hotline, available over the phone and online. It also offers free access to Gamban’s gambling blocking software for those who contact the National Gambling Helpline or use GamCare’s support and treatment services. Additionally, Gamstop’s self-exclusion tool allows consumers to block access to gambling accounts and stop receiving direct marketing from gambling companies.
Combining these tools and support, backed by the National Gambling Treatment service, is essential for individuals struggling to control their gambling, as it adds extra layers of protection. TalkBanStop, part of this initiative, provides consumers with additional support and content, such as a podcast featuring former Premier League footballer Michael Chopra and podcaster Chris Gilham, sharing their personal experience with gambling-related harms and the importance of seeking the right support.
The initiative’s website also explains how consumers can block gambling transactions through their bank or building society account. This partnership builds upon GamCare’s existing collaboration with Gamban, which began in December 2020 and offered free access to Gamban’s self-exclusion tool for all UK residents. Furthermore, banks like Lloyds Banking Group, which owns British high street banks Halifax, Lloyds, and Bank of Scotland, as well as HSBC, now allow their customers to block transactions with gambling operators.
