As part of our commitment to social responsibility, we have introduced a new toll-free phone number, provided by the DGE, that allows individuals seeking to exclude themselves from gambling to contact us. This initiative aims to prevent gambling addiction and promote responsible gambling practices.
Consumers have the option to self-exclude from online gaming or both online and in-person activities.
The service will provide users with the opportunity to schedule face-to-face meetings or participate in virtual conferences with DGE responsible gaming staff.
This feature aims to enhance social responsibility by offering users the chance to directly interact with DGE personnel.
The DGE announced that the implementation of video conference technology will enable individuals to address problem gambling from the comfort of their homes, eliminating the need to physically travel.
This initiative aims to remove barriers that may prevent individuals from seeking help for their gambling issues, ultimately promoting social responsibility.