As we look to the year ahead, industry experts share their thoughts on the opportunities and challenges facing the industry. In part five, we interview recruitment experts Camilla Bille, Andrew Bulloss, and Marwa Mitchell. We have previously covered insights from igaming operators and suppliers, land-based operators and suppliers, finance experts, and those in marketing. In the upcoming parts six to eight, we will focus on technology and innovation, regulation, and social responsibility.
When reflecting on the transformational events of 2020, beyond the Covid-19 pandemic, our recruitment experts acknowledged the significant impact of technological and regulatory developments on the industry. The speed at which these changes have occurred is unparalleled, making the igaming industry an exciting place to be.
Regarding the lasting effects of the pandemic, they highlighted the new ways of working that have emerged. At Better Collective, they have adapted by implementing remote work and digital collaboration methods, which are expected to have a lasting impact on the future of work in the industry. The pandemic’s development will continue to influence not only the igaming sector but also industries across the board in 2021.
Looking ahead to the coming year, our experts shared their insights on game-changers for the industry. Camilla Bille emphasized the importance of monitoring the pandemic’s progression and its effects on organizational culture and work practices. Meanwhile, Andrew Bulloss pointed out the potential impact of pending regulation in the UK and potential changes to US immigration legislation on the availability of talent in the gaming industry. Marwa Mitchell highlighted the anticipated growth of the US online gaming market, the need for reskilling or hiring digitally savvy talent, and the necessity of maintaining strong regulatory compliance.
While discussing potential disruptors or obstacles, our experts highlighted the intense competition for talent in the industry. They emphasized the need to attract and retain top talent to drive innovation. Andrew Bulloss also called for increased efforts to create diverse workforces, not only at the leadership level but also by facilitating entry-level opportunities and conveying an authentic message of inclusivity.
In terms of the types of people or roles the industry might require in 2021, our experts shared their predictions. Camilla Bille anticipates a continued demand for individuals who can analyze data and turn it into actionable insights, as well as developers. Meanwhile, Andrew Bulloss emphasized the need for a revitalized compliance community that challenges existing processes for the benefit of customers. Marwa Mitchell highlighted the increasing demand for commercial leaders who can manage North American P&Ls for incoming B2C and B2B businesses, as well as directors of marketing, product, and operations.
