The Danish Gaming Authority (Spillemyndigheden) has reprimanded LeoVegas for failings in its customer verification checks. LeoVegas reported an error in its customer verification processes, which resulted in temporary accounts being converted to permanent accounts without completing the required checks from June 2019 to May 2020. This violated Chapter 3 of the Money Laundering Act, which covers customer due diligence procedures.
Spillemyndigheden also revealed that Spillehallen.dk was reprimanded a year ago for an inadequate anti-money laundering policy. It failed to prepare an adequate risk assessment regarding money laundering as required by the Money Laundering Act. Even after receiving new policies in December 2019, Spillehallen.dk was in violation of the Act until that date.
Earlier this year, the regulator ordered Winteq, the operator of Bingo.dk, to conduct a risk assessment for money laundering and terrorism financing due to outdated processes.