At the CMS Law Conference, Miller discussed potential changes being considered by the Commission to enhance legal compliance. The regulator will soon launch consultations on revising the calculation of financial penalties for breaches of the Licence Conditions and Codes of Practice (LCCP). The objective is to ensure these penalties effectively drive compliance with the licensing objectives and are more transparently calculated.
The Commission also plans to explore expanding the personal management licence regime to enhance accountability. Additionally, after receiving feedback on the current process, the Commission intends to make changes to how it conducts consultations. This includes adopting a more structured approach by introducing “consultation windows” where proposed changes will be published in a predictable manner.
Miller also addressed the regulator’s methodology for measuring gambling participation and harm. While the results of a pilot study were released in May, the Commission cautioned against using the data to calculate the extent of gambling harm in Great Britain. The Commission aims to refine and scale up the methodology over the next year to establish it as the new standard for measuring participation and prevalence.
In light of the Gambling Act review, Miller emphasized that the Commission has not been waiting for the review to take action. The Commission will continue to make necessary changes, such as implementing new rules for interacting with high-risk customers, to ensure positive outcomes for customers.