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888sport complaint list

We accept complaints about bookmakers related to the following issues: delays in withdrawals, incorrect calculation of bets, illegal blocking of accounts or other serious violations. We do not accept complaints related to the bookmakers themselves (limits of bets, low odds, limitactions). You can leave one comment on 888sport , will be taken into account by the bookmaker and other users.

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On July 22nd I sent all the documentation they asked for, ID and invoice and since then I have been waiting for an answer, the ID was verified very quickly but the invoice, they asked me to send another one on the 22nd and I have been waiting for nothing since then, from the chat they only tell me that you understand that I am upset but to wait, the account is temporarily suspended , contribute everything they ask me, I cannot enter the account where I have 542 NZD

I have been trying to withdraw my money by bank transfer since May, I have talked to my receiving bank and I have international transfers enabled and these funds never arrive 888sport they tell me that by bank policy or try another method THE SKRILL AND Neteller ELECTRONIC WALLETS DO NOT WORK IN MY COUNTRY Guatemala so the only option is transfer but they do not tell me anymore, to wait 7 days and nothing and now that I try to enter my account it appears to me that my data is incorrect and that there is no associated email or phone number so this is a scam? All my documents are in order and my account is verified, I have the email where it is verified but I don't have to do I have bills to pay but I don't have to do more, I need your help as soon as possible please

Administrator's comment

We can only help with complaints from 888sport New Zealand.

Hello, my account has been suspended "temporarily" since April 4, 2023. I have all my documentation in order, they don't give me reasons, All they tell me is that the account is under investigation and I've been like this for 3 months now.

I play roulette and I lose the money I had. I put 60 NZD and in a day I go up to 130 NZD. I'm not even trying to withdraw money or anything. Suddenly, they suspend my account to only ask for my NIF (which they already had) and my card details. They don't answer my emails.

Administrator's comment

We have no response from the user.

The 888 customer service asked me for a series of personal documents to justify my income on the web and thus be able to rehabilitate the withdrawals. After sending them all, they simply stopped responding to my messages requesting that they verify my account as soon as possible. I have been with the withdrawals blocked for three months and waiting for a response for a month, and with 5000 NZD of balance in the account.

Administrator's comment

Solve.

Hello good, a week ago 888sport I temporarily disabled my account. In an email they said that in 72 h they would give an answer. When those 72h pass I send them an email to ask for explanations and they answer me that due to excess traffic they are delayed and it will take longer. I just asked them for my money and they tell me that they think they will answer already. I have a balance of 200 NZD

Administrator's comment

Solve.

Good morning, I'm getting in touch with you because you already helped me once. I bet a series of tickets about 2-3 weeks ago on Platinum Play on the following bet: Nationality of the winner of the football Champions league(2021-2022): - French -Italian -Another nationality (option chosen by me) After a few days the wagered tickets were canceled and I also noticed that the bet had become: Nationality of the winner of the football Champions league: - french -Italian -English -New Zealand -german -portuguese -another nationality. I ask that the bets with reference 3972168934, 3972171947, 3972159967, 3972159545, 3972130365 be annulled respecting the statement and the options that existed when I made the ticket. They answer me that they have canceled it because there was an error in the statement of the bet. But as it already happened to me and you told me this violates certain rights. My email linked to the account is [email protected] If you need more information you just have to ask me. Thanks in advance.

Administrator's comment

We only accept one complaint per user and bookmaker.

Good afternoon, for months I have been waiting for the balance of my account to be refunded because it has been closed. Would there be any way to avoid trial or other legal action? Dear Pablo Ramon: We are contacting you from the operations team of 888.es to inform you about the status of your game account with username "Fili94". Your game account has not passed our routine security checks, so we have proceeded to suspend it. This is a discretionary decision, and as stated in our terms and conditions, we reserve the right to delete your account. Therefore, in accordance with these conditions, your gaming account with us has been permanently blocked. No further transactions will be carried out on this account and all those accounts that you open in the future will be closed and their income will not be refunded. Sincerely, The operations team [email protected] 888.es

Administrator's comment

We cannot help with breaches of terms and conditions.

Several weeks ago since 888 made a double charge on my mastercard. When I called everything was very nice and they told me that in 10 days the money would be refunded and that if the money was not returned they will send a bank withdrawal with the day the double charge is made. I sent them the statement and not only did they not answer me, but I called back and they told me to send the full transaction number. It turns out that the ARN code has to be given to you by them for making the refund since my bank does not have any code of this type. I no longer know what to do I have sent them the statement of the day that my account is charged without my consent and they do not offer me any help.

Administrator's comment

We have no response from the user.

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888sport complaint list

Complaints 9

Pink

WITHDRAWAL/DEPOSIT TO MY ACCOUNT

Daiana Belen Soto

888 casino suspends account "temporarily"

Money withheld three months

Disabled account and they don't give explanations

Improper cancellation.

Debt 888

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