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Dafabet complaint list

We accept complaints about bookmakers related to the following issues: delays in withdrawals, incorrect calculation of bets, illegal blocking of accounts or other serious violations. We do not accept complaints related to the bookmakers themselves (limits of bets, low odds, limitactions). You can leave a comment about Dafabet , will be taken into account by the bookmaker and other users.

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Hello, this afternoon my dafabet account has been temporarily blocked. They have to do an investigation that can last 2 weeks in which I will not be able to dispose of my capital. My question is: can I do something to get my money out before those 2 weeks? Thank you

Administrator's comment

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Block my account for 2 weeks..this is the email sent to me Good afternoon, Your account is suspended as a precaution and under investigation, within two weeks the resolution of your account will be sent. You cannot access your account until the resolution of your case is sent to you.

Administrator's comment

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They have sent me this email that I attach. The truth is that it has made me very angry because I have not done anything strange, I only bet from my mobile and my computer (almost always looking for bets with value and mainly on football and NBA) Check my ID and tax data before making my first income. I signed up because they have some interesting quotas. I have asked them about the customer support chat and they have told me that I have to wait up to 2 weeks to see what they decide and they have not told me anything else either. If you need more information or whatever you ask me. The value I don't know because I can't even access my account. I attach the email.Dear customer As you can see, there has been a precautionary suspension of your gaming account with username XXXX according to the indications provided by the administration in Article 33.2 of the gambling law. The operator may cautiously suspend the participant who has had, in his opinion, a collusive or fraudulent behavior or who has allowed the use of his user registration by third parties, until the facts are proven. Once the facts have been verified, if the operator has sufficient elements of judgment to be able to consider proven that the participant has incurred in fraud, collusion or making his own account available to third parties, the contract will be unilaterally terminated and notified of this fact, together with the elements of judgment collected, to the National Gaming Commission. Dafabet, in its commitment to offer the safest gaming experience for all its customers, will proceed to evaluate your account thoroughly in order to confirm that none of the circumstances specified in the regulation article has occurred and to manage the correct status of it. This type of investigation lasts approximately two weeks, during which your account will continue to be blocked, and it may be the case that our customer service will contact you to request any additional information that can resolve the investigation as quickly as possible. In any case, if you have any type of query about this suspension or about any other issue related to Dafabet, remember that our customer service is available from Monday to Sunday from 09:00 to 21:00. Sincerely Dafabet Customer service.

Administrator's comment

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Dafabet complaint list

Complaints 3

Account lock

Dafabet blocks my account

Precautionary account suspension