MRGREEN REFUSES ME ALL THE DOCUMENTS

Hi Antxon, I'm told this:
Hello Ishmael,


I'm Alex we've talked before,

I have just been answered by our department relevnate about the requested documentation.
I have been informed that the above tests have not been accepted because they are not considered
official documents.
They have confirmed to us that as an official document it could be a physical registration certificate where all the data appears, issued in the last 3 months and with the seal of your city council.
How can they not be worth an official electricity bill, a certificate of registration issued by my city council with identification QR and access to the document, an original water and garbage bill with QR? i don't understand anything, do I really have to go get something stamped that has already been issued to me? it's awesome

Good afternoon. In that case, send them the registration certificate, but it must be from the last three months.

Good morning, Antxon. I have gone to my city hall and the official tells me that he cannot issue me the signed and stamped registration certificate since the one that is issued is with digital signature and electronic stamp and also has Qr and barcode to verify authentication.
However, I have taken advantage and yes I have signed the car receipt to that address and the garbage receipt, to that address. I've sent them everything. I will inform you of the answer.