Betsson bookmaker

The official website of Betsson (betsson.es/apuestas-deportivas ) it has a typical design of Betconstruct, its odds software. However, they maintain their white and orange colors, characteristic of the brand.

On the left of the screen we will find the sports menu, leagues and a search engine. In the central part, the matches and odds, and in the right part the betting coupon.

In the sports menu on the left we will be able to navigate between all the modalities offered by Betsson. Each sport has countries, where we can find different categories and leagues. When you click on a league, all the matches and odds appear in the central part of the screen.

In the section of live betting they have the option to follow several events at the same time (multievent), in addition to different views to choose the one we like the most (general panel, overview, event view...). Depending on the panel chosen, the event view will change, we can follow several at the same time or focus on only one.

They also have a section of result to check an extensive list of matches and sports, where we will see how the teams we have bet on have turned out or we can search for information for bets, seeing a very complete results history.

In general, the design seems quite attractive and simple, very intuitive. The page goes smoothly and works very well, plus we have the option to mark favorite events. We miss that the countries in the different sports would have been arranged alphabetically, since they are mixed.

They have a section of promote where we can observe all the current and past ones, to assess Betsson in the promotional aspect and not miss anything. There we will see all the promotions, with their detailed terms and conditions.

At the foot of the page they offer the section "Who we are”, “General conditions” or "Sports betting Rules", all of which are included in the Betsson help section. There we will find all the rules about betting, information about the company, or the rules of the user account. These rules detail the rules for using both the game account and bets: what happens if a match is suspended, if a tennis player withdraws, etc.

In addition, it is a fully optimized website for mobile devices, although it doesn't have an app official for the moment.

The essential requirements for record at Betsson they are, as always, be of legal age and resident in New Zealand . After registration, the user's identity and account will have to be verified.

To create an account at Betsson you just have to access their website Betsson.es and fill in the data of the corresponding forms that appear. By way of summary, they are the following:

• Personal data (name, ID, etc.)

• Contact details (address, telephone, email...)

• User data (username and password)

After registration, a confirmation and verification email will arrive at the email address provided.

Once the account is created, you will have to verify to be able to make withdrawals or deposits over $150. This process is carried out in the “My Documents” section within the user's game account. There you will have to upload two photographs of the identity document (front and back).

For old users, they have an extensive catalog of promotions available. So much so that they have their own promotions section to check which ones are in force.

While it is true that most of them are casino, we also find interesting promotions in sports betting, such as superquotes, freebets, bonuses or cashbacks.

Betsson offers numerous means of payment to make transactions on our game account. We detail them below:

• VISA/Mastercard debit or credit card
• paypal
• Skrill
• Bank transfer
• Paysafecard

The minimum deposit is $5 in all of them.

We must bear in mind that if we deposit by PayPal or Skrill, that account will be linked and withdrawals will be made by the same method.

When withdrawing money, it is important to mention that it is mandatory to verify the user account before doing so, a very simple process that is done by uploading the requested documents to the “My Documents” section within the user profile.

The available withdrawal methods they are as follows:

• Bank transfer
• Skrill
• Paypal

The minimum amount is 10$ in all of them, and they are processed very quickly.

Betsson still it does not have a mobile app , although it does have its website fully optimized for mobile devices. In it, we can bet and enjoy all its services with total normality, from anywhere.

While the mobile website works perfectly, we miss a more optimized design.

The orange menu above is visible at all times of navigation, taking up a lot of space and being a little annoying. There is also another white menu at the bottom of the page that is always fixed, so we see that almost half of the screen is occupied by fixed and useless menus.

We think it should be hidden when navigating between menus or leagues, to see more matches on the screen.

Therefore, in our opinion Betsson should improve in terms of its use from mobile devices.

The customer service de Betsson is excellent. It has a very complete help center with numerous frequently asked questions, search engine, all kinds of categories... For this reason, it has won the international EGR Operator Awards for the best customer service in 2014, 2016, 2017 and 2018.

In addition to the entire FAQ and categories section, Betsson offers the following services:

• Online chat
• Email: [email protected]
• Phone: Request a call

The response time is also indicated, to choose which contact method suits us best. In the online chat it is 30 seconds, by email 30-60 minutes and in the phone call it is from 15 to 60 minutes.

In short, we are dealing with a bookmaker with an unbeatable customer service.